The statement provided to the patient from the insurance company describing the action taken on a claim.
The amount payable by the patient as specified by the insurance policy—a sharing of costs, so to speak.
The amount indicated in your insurance policy payable by you before benefit payments begin.
1901 Roxborough Road, Suite 200
Charlotte, NC 28211
Each time you are seen as a patient, that is considered a separate occurrence. A separate bill is generated for each occurrence.
After verification of all personal and insurance information, the patient would be advised to contact their insurance company to see if the claim was properly processed.
Yes, we accept Visa, MasterCard and American Express. You may also mail in your credit card information for payment or simply click the Patient Bill Pay link at the top of the page to pay online.
We will be happy to help you set up a monthly payment plan.
A refund check will be issued to you, or we can credit your credit card account if you desire.
It is possible that we did not have your correct address. Videre sends three billing statements, and then a final notice to all patient accounts. In addition, multiple telephone contacts are attempted. In the case of no response, or returned mail, we have no recourse other than sending the account to collections.
Yes, but Medicaid is always secondary. If your primary pays as much as or more than Medicaid allows, Medicaid will not make any additional payment.